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    Mystery Shopping

    FreshMarketing provides services of Mystery Shoppers and sales personal evaluation at a single retail premises or conducts an advanced market research of the retail chain trough the country. With the help of our mystery shoppers we assist our clients to effectively evaluate the quality of customer service performed by sales associates, their professional attire and ability to communicate the product properly, while offering relevant marketing campaigns. Regardless of campaign scale, our clients always receive high-quality service, clear reports and great attention to detail.

    Mystery Shopping

    Mystery shoppers services by FreshMarketing include:

    • development and approval of the targeted programs
    • selection of mystery shoppers within the specifics of the retail premises and a consumer portrait
    • development of the questionnaire for the current research
    • data collection and compilation of final assessment reports

    Reasons to Choose Us:

    • more than 5 years of experience in retail enables us developing an optimal scheme of work for your business
    • extended regional network in Ukraine helped us support assessment of sales staff in 420 stores nationwide in 2013
    • we take it seriously and select qualified mystery shoppers within the specifics of the retail premises and a consumer portrait
    • our analytical team develops precise reports for the future improvements of the quality of the service provided

    +380 44 503 13 31
    1 Vasylkivska Street, office 200
    Kiev, 03040, Ukraine
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